This Privacy Policy describes how and when we at Zetaemme collect, use, and store your information when you purchase an item from our shop, contact us or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or have control over, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
What Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, the details of the product that you’re ordering and in some cases your phone number. You may also choose to provide me with additional personal information, for example for custom orders.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, store and in certain cases, share your information, including:
• fulfilling your order, settling disputes, providing information or customer support;
• sending marketing materials, but only if you have given your affirmative consent – that is, you have signed up to my mailing list. Please note, you can unsubscribe any time;
• in case I have legal obligation to retain information about purchases, such as the tax law; and
• if and when necessary for my legitimate interests, if those interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Third Parties With Whom I Share Your Information
I only share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers such as delivery companies or marketing automation platforms like MailChimp. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal obligations, to resolve disputes, and to enforce my agreements. I generally keep data for 5 years.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
Your Rights
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, Restrict, Delete. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
• How to Contact Zetaemme. You are welcome to contact me here on Etsy, or on our Social Media Channels, or via our website at zetaemme.uk
• For purposes of EU data protection law, I, Zsuzsanna Mihalyffy, am the data controller of your personal information. If you have any questions or concerns, you may email me at zsmihalyffy@gmail.com Alternatively, you contact me at: Zsuzsanna Mihalyffy, Fiumei ut 25., Budapest, 1081, Hungary.